[request_ebook] BPM Excellence In Practice 2008: Using BPM for Competitive Advantage

Description

• Author: Layna Fischer
• Publish Date: 2008

Read these detailed case studies to find out how these award-winners moved the competitive goalposts for their industry:

• Their award-winning system application, what the system is used for, who are the users and what the job entails

• What were their key motivations

• Their system configuration (number, and type of software, servers, scanners, printers, storage devices, etc., including the identities of the vendors and integrators involved)

• The number of users currently on the system and number of users planned.

• How the company has been impacted by their new system; cost savings, ROI and increased productivity improvements, competitive advantage gained, and how they managed to move the goal posts for their industry.

• Their implementation process and methodology, the project team, and the change management and business process reengineering issues they addressed.

• How these companies managed both their overall technological and business innovations.

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