[request_ebook] Handbook of Marketing Scales: Multi-Item Measures for Marketing and Consumer Behavior Research
Author: William O. Bearden
ISBN: 076191000X
Pages: 552
Publisher: Sage Publications, Inc
Category: Business
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594 views since 2008-02-10, updated at 2009-09-11, by riahi.
Description
In this handbook, one can compile and compare easily the consumer ethonocentrism scale, the sexual identity scale, value and lifestyle scale (VALS), Belk's materialism scale, Personal involvement inventory (PII), consumer image of retailer stores (CIRS), measures relating to Ad emotions and Ad contents, service quality (SERVQUAL), attitudes toward social responsibility and ethical behavior, measures for managing sales, and much more
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