[request_ebook] Planning and achieving ISO/IEC 20000 certification

Description

• Author: Stuart Rance
• Publisher: itSMF
• Publish Date: March 23, 2007
• ISBN: 0955124514
• Pages: 44

Study Guide for ISO/IEC 20000 Certification exam EX0-103, which was published by itSMF on March 23, 2007.

 

Product Details

Paperback: 44 pages
Publisher: itSMF (March 23, 2007)
ISBN-10: 0955124514
ISBN-13: 978-0955124518
Product Dimensions: 6 x 3.6 x 0.3 inches
Shipping Weight: 1.4 ounces

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