12 Ladders to World Class Performance: How Your Organization Can Compete With the Best in the World

Category: Business

Tag: Business & Investing

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David Drennan, Steuart Pennington, "12 Ladders to World Class Performance: How Your Organization Can Compete With the Best in the World"
Publisher: Kogan Page | 1999-09 | ISBN 0749430001 | PDF | 256 pages | 3.26 MB

At last a book that distills the learning of the last 20-30 years in business management. Drennan and Penningtons book is unique in the simple and structured way in which it helps set out action plans for us all, no matter what our role in business. An irresistible feature is a checklist for carrying out an immediate evaluation of your company and its world class status. A special aspect of the authors approach is the people dimension and how to achieve world class performance through people.
It is also a great reference book for picking up and putting down. Its part of my toolkit for running businesses in different parts of the world. Well done to the authors!
The book focuses on the 12 key benchmarks that lead on organization to world class performance and results. We are using this book within our facility in order to help drive results. Best practices and continuous improvement are the emphasis. I strongly recommend this book for all organizations. All managers have a copy of this book and we are beginning our world class audit.

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