Applying Quality Management in Healthcare: A Process for Improvement

Description

In today's era of increased accountability for quality of care, all healthcare managers must be fluent in the concepts and tools of quality management. Applying Quality Management in Healthcare: A Process for Improvement clearly explains the basics of performance excellence and provides a set of tools for managing healthcare quality. Although it covers the fundamentals, it moves beyond old methods and provides an integrated approach to tackling the quality challenges inherent in healthcare. A practical guide, this book is loaded with real-world examples that will help readers quickly master new concepts.

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