Cooperative Process Management: Cognition And Information Technology

Description

The characteristics of "Co-operative Process Management" covered in this book concern the requirements of the dynamic situation "per se" as well as the requirements of the co-operation. Important factors are that no single person can have an overview of the situation; that expertise is distributed both temporally and qualitatively; that the ongoing process has to be represented in some way whether or not computerized; that co-operation is dependent on formal as well as informal information transfer; that predictions of the developing situation have to be performed; and that knowledge and skills of the participants must develop on different levels. What results is a book which covers analyses, field studies, micro-world studies, training and the creation of computer artefacts under the Co-operative Process Management umbrella.; This book should be of interest to those engaged in research or building applications in a dynamic co-operative information technology environment. It presents the work of some of the world's leading researchers from the four corners of CSCW, HCI, Process Control and Cognitive Ergonomics.



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