Designing Solutions for Your Business Problems: A Structured Process for Managers and Consultants (Jossey Bass Business and Man

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Review
\"It elegantly, concisely, and persuasively shows consultants how to more effectively structure their problem solving.\" (Consulting to Management, Vol 15. No. 4, 6/1/2004)

Book Description
Designing Solutions for Your Business Problems is an essential resource for managers and consultants who help organizations resolve ambiguous problems and develop new opportunities. Taking a hands-on, practical approach, Betty Vandenbosch¡ªa leading management consultant and educator¡ªoutlines the details on how to conduct a proven process for designing solutions.

Designing Solutions for Your Business Problems will teach you how to curtail investigation and generate and justify ideas without sacrificing thoroughness, creativity, persuasiveness, and fit. You will be able to capitalize on more opportunities, and your problem-solving skills will become more efficient and your solutions more compelling. This book will help you design better solutions and design them faster.

Betty Vandenbosch offers a variety of useful techniques such as the \"scooping diagram,\" which provides a framework for action, and the \"logic diagram,\" which tests the validity of a potential solution. In addition, the book contains illustrative real-life examples of the Designing Solutions approach from a variety of organizations.

Book Info
Text outlines the details on how to conduct a proven process for designing solutions. DLC: Problem solving.

From the Inside Flap
Designing Solutions for Your Business Problems is an essential resource for managers and consultants who help organizations resolve ambiguous problems and develop new opportunities. Taking a hands-on, practical approach, Betty Vandenbosch¨Ca leading management consultant and educator¨Coutlines the details on how to conduct a proven process for designing solutions.

Designing Solutions for Your Business Problems will teach you how to curtail investigation and generate and justify ideas without sacrificing thoroughness, creativity, persuasiveness, and fit. You will be able to capitalize on more opportu-nities, and your problem-solving skills will become more efficient and your solutions more compelling. This book will help you design better solutions and design them faster.

Betty Vandenbosch offers a variety of useful techniques such as the \"scoping diagram,\" which provides a framework for action, and the \"logic diagram,\" which tests the validity of a potential solution. In addition, the book contains illustrative real-life examples of the Designing Solutions approach from a variety of organizations.

Designing Solutions for Your Business Problems and the companion CD-ROM contain the tools and techniques you need to

    * Reach consensus about the areas that you will investigate
    * Make your logic transparent and open to legitimate debate
    * Maintain the discipline to design the solution that meets the objective and best fits the organization¡¯s will and skill
    * Nurture commitment and develop support during the problem-solving process

Designing Solutions for Your Business Problems is written for people who are concerned with improving organizations. If you are a manager who understands the benefits of combining creative and analytical approaches to problem solving or a management consultant eager to hone your skills, this book is for you.

From the Back Cover
A Blueprint for Designing Solutions for Your Business Problems

\"This book proves that great consulting is not merely a transaction of efficient problem solving, but creative problem finding and building relationships to make it happen.\"
¨CRichard E. Boyatzis, Professor and chair of organizational behavior at Case Western Reserve University and coauthor of Primal Leadership: Realizing the Power of Emotional Intelligence

\"We face business and organizational problems every day. Designing Solutions for Your Business Problems challenges conventional problem-solving approaches and gives the reader a powerful set of tools to develop comprehensive solutions.\"
¨CJames D. Staley, President, Roadway Express

\"Betty Vandenbosch is an excellent lexicographer of the problem-solving process, and an interesting teacher. If you have just been put on a cross-functional task force, do yourself a favor. Buy a copy of Designing Solutions for every member of the team. It will open the door to talk about what really matters.\"
¨CSteven Walleck, Former head of McKinsey & Co.¡¯s Operations Practice

\"The book is full of tools, examples, and suggestions for helping managers engage in structured problem solving. Professor Vandenbosch has provided a comprehensive framework which change agents will also find extremely useful.\"
¨CKim Cameron, Professor, organizational behavior and higher education, University of Michigan

\"Betty Vandenbosch brings a wealth of consulting and academic wisdom to bear, and enables the reader to learn how to integrate deductive and inductive reasoning in problem solving for solutions that can be implemented effectively. The book is clear, well-written, and filled with useful analogies and examples. It is a valuable read for any student or practitioner of leadership and management.\"
¨CJon R. Katzenbach, Senior partner, Katzenbach Partners LLC

\"Designing Solutions returns you to the basics of problem solving with its structure, yet joyfully reinforces the need for creativity and judgment in the process.\"
¨CMary Jane Linn, Information Technology Business and Strategic Services, FirstEnergy Corporation

\"This book is an essential read for all management consultants. There is something in it for all staff¨Cwhether experienced or less experienced. Betty Vandenbosch gives us clear guidance using a workable structure to identify appropriate interventions in organizations towards innovative and practical solutions.\"
¨CAlan Beckley, Managing editor, Professional Consultancy, IMC, UK

About the Author
Betty Vandenbosch is associate professor of information systems at the Weatherhead School of Management at Case Western Reserve University. She is also a director of PDN Limited, a professional services development firm specializing in consultancy skills training.

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