ISO 9001: 2000 For Small Businesses

Description

Title: ISO 9001: 2000 For Small Businesses
Description:
Small and medium-sized companies face many challenges today including the demand by larger customers for ISO 9000 compliance. Four years into the current version of ISO 9000, the new edition of this life-saving book incorporates the hard-won field experience of actually working with the standard. Along with a thoroughly updated and customisable generic Quality Manual with audit checklists for developing a complete Quality Management System, the book provides valuable advice on:

* Compatibility and Inter-Relationship between other Management Standards
* Basic Requirements to Set Up an Integrated Management System
* The Eight Principles of Management
* Specific Requirements of ISO 9000 Demanded by Management
* The Six Mandatory Requirements for Written Procedures
* How to Meet the Requirements of ISO 9000
* Conducting Internal Audit Programs
* How to Handle Non-Conforming Products
* How to Provide Customer Satisfaction

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10. Ray Tricker: ISO 9001:2000 Audit Procedures, Second Edition
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