Learnkey ccnp Cit

Description

Learnkey CCNP CIT 5CDs



LearnKey抯 Cisco?Internetwork Troubleshooting course will show you how to develop a troubleshooting method for network support. Expert Michael Storm provides a brief overview of the various popular network technologies then shows you how to identify potential targets for troubleshooting network problems. This course provides examples of troubleshooting some common network problems, which will help you identify and list items for documenting a troubleshooting process. At the conclusion of this course you will understand CIT, have additional resources for supplementing technical knowledge, and be prepared to pass the Cisco?Internetwork Troubleshooting exam


Session 1

Section A: Introduction
?Objectives
?Prerequisites
?CCNP?Certification
?CIT Lab Environment

Section B: Troubleshooting Model
?Methodology
?Problem-Solving Model
?Define Problem
?Gather Facts
?Consider Possibilities
?Action Plan
?Observe Results
?Document Problem

Section C: Document Standards/Baseline
?Preparing
?Create Standards
?Solution Templ
?Baseline
?Documentation Process

Section D: Documenting the Network
?Proper Documen
?Network Devices
?Config Tables
?Topology Diagram
?Discover Config.
?End Systems
?Detailed Topology Diagram
?End System Discovery

Section E: Gather Facts
?Troubleshooting Plan
?Troubleshoot Approach
?ID LAN Targets
?Reduce LAN Targets
?ID Campus Targets
?Reduce Campus Targets
?ID WAN Targets
?Reduce WAN Targets

Section F: Data Link Targets
?Protocol Targets
?Troubleshoot Physical
?Verifying Data Link
?Protocol Characteristics
?Connection-Oriented
?Conn-Oriented Protocols
?Connectionless
?Connectionless Protocols

Section G: Connection Sequences
?TCP
?Three-Way Sequence
?NetWare
?NetWare Sequence
?AppleTalk
?AppleTalk Sequence

Section F: OSI & Ethernet
?Troubleshooting with OSI
?Review OSI Model
?Data Link Layer
?LAN 802.x Standards
?Ethernet
?CSMA/CD
?802.3 Frame Format
?802.2 & SNAP

Session 2

Section A: Ring Topologies
?Token Ring
?MSAUs
?Token Ring Process
?Token Ring Frames
?ANSI FDDI
?ANSI FDDI Process
?FDDI Frame Format

Section B: Point-to-Point Protocol
?PPP
?PPP & OSI Model
?PPP Frame Format
?PPP LCP Options
?PPP Authentication
?PAP
?CHAP
?Multilink

Section C: Packet-Switched WANs
?X.25
?X.25 Specifications
?Frame Relay
?Frame Relay Components
?Frame Relay Frames
?LMI & LMI Frame Format

Section D: ISDN
?ISDN Service
?BRI & PRI
?ISDN Components
?ISDN Interfaces
?ISDN Schema
?Terminal Equipment
?ISDN Frame Format

Section E: ATM Basics
?Services
?ATM Cell Format
?Virtual Connections
?ATM Layers
?ATM Adaption Layer
?ATM QoS
?Traffic Classes

Section F: ATM Addressing
?3 NSAP Formats
?Local AESA Format
?Connection Types
?LAN Emulation
?ATM Routing

Session 3

Section A: Network Layer Protocols
?IP Versions
?IP Troubleshooting
?TCP/UDP
?IP Addressing
?Routing IP
?IPX Protocol & Services

Section B: IPX Addressing & Routing
?External Addresses
?Internal Addresses
?Packet Encapsulation
?IPX SAP
?Common SAPs
?Routing IPX
?IPX RIP

Section C: Routing & Switching
?Routing Issues
?Routing Process
?Combined Function
?Advanced Switching
?Fast Switching

Section D: Switching in 7000 Series
?Components
?Enable Switch Modes
?Silicon Switching
?7500 Enhancements
?NetFlow Switching

Section E: Debug & Logging
?IOS Debug Tool
?Debug Recommendations
?Using Debug
?Access List with Debug
?IOS Logging Options
?Commands/Levels

Section F: Diagnostic Tools
?Connectivity
?Ping
?Trace
?Show
?Interface Show Cmds.
?Memory Show Cmds.
?Operation Show Cmds.

Section G: Troubleshooting Resources
?Cisco Information
?Troubleshooting Guides
?CiscoWorks?2000
?Netsys
?Director Tools
?Cisco?WAN Manager

Session 4

Section A: Testing & Reporting
?Layer 1/Layer 2
?Cable Testing
?Interface Testing
?Network Analyzers
?Cisco?#39;s TAC
?Opening Case
?Priority Levels
?Escalation Guideline

Section B: TCP/IP Lab 1
?Basic Lab
?Trouble Ticket
?Potential Targets
?Target Isolation
?Verify Path & Node

Section C: TCP/IP Lab 2
?Routing Problem
?Possible Targets
?View Interfaces
?Show IP EIGRP Neighbor
?Verify Isolated Target
?Turn Off Auto Summary
?Clear EIGRP Neighbors
?Observe Results

Section D: DHCP Lab
?Address Problem
?TCP/IP Targets
?Build Debug ACL
?Debug with ACL
?Debug Output

?Action Plan
?Use Analyzer
?Observe Results

Section E: Frame Relay Lab 1
?WAN Connectivity
?Frame Relay Targets
?Gather Facts
?Verify Problem
?Modify Configuration
?Verify Results

Section F: Frame Relay Lab 2
?Accessibility Issues
?Physical/Data Targets
?Action Plan

Session 5

Section A: Catalyst Switch Lab 1
?Campus Network
?Catalyst Targets
?Verify Ports Config.
?Verify Node Config.
?Observe Results
?Port Issues
?Port Config. Targets
?Spanning Tree Protocol

Section B: VLAN Lab 1
?Inter-VLAN Routing
?Trouble Ticket
?VLAN Targets
?Verify Trunking
?Verify VLAN
?Verify Routes
?VLAN Route Addressing

Section C: VLAN Lab 2
?User Relocation
?Reallocate Ports
?Remove/Clean VLAN
?Use vtp status

Section D: ISDN Lab 1
?ISDN Targets
?Verify Configuration
?Use isdn status
?Verify Other End
?Verify ISDN Connection
?ISDN Switch Type

Section E: ISDN Lab 2
?BRI Connection
?ISDN Targets
?Verify ISDN Config
?Verify SPID/Routes
?Modify SPID Identifier
?Observe Results
?Verify Connection

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