[request_ebook] Making Process Improvement Work: A Concise Action Guide for Software Managers an Practioners
Author: Neil S. Potter, Mary E. Sakry
Date: 25 March, 2002
ISBN: 0201775778
Pages: 169
Language: English
Publisher: Addison-Wesley Pub Co
Category: Technical
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The authors (cofounders of a software engineering consulting company) offer a primer on organizational improvement that is based on the concepts of the Shewhart cycle for planning and managing improvement. Three chapters discuss developing an improvement action plan, deploying new practices, and assessing improvement programs. The examples in the book all use the Software Engineering Institute's Capability Mature Model and Capability Maturity Model Integration frameworks. Annotation c. Book News, Inc., Portland, OR
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