Microsoft Dynamics CRM - Sports Organizations, Free Microsoft Corporation Video Case Study

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"Microsoft Dynamics CRM - Sports Organizations"

As ticket sales skyrocket, minor league teams efficiently soars with CRM solution.

To alleviate manual processes and gain insight into sales, the club deployed Microsoft Dynamics CRM and turned to Microsoft® Gold Certified Partner First Tech Direct for its implementation and integration expertise. Now, when a sales representative creates a sales order in Microsoft Dynamics CRM, the order includes all relevant customer information and automatically creates an invoice in Microsoft Dynamics GP. Today, the club also uses Microsoft Dynamics CRM to offer personalized services and tailor marketing and promotions to the needs of fans.

Microsoft Dynamics is a line of adaptable, easy-to-use ERP and CRM applications that enable business decision-makers to run their business efficiently and drive business success. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business.

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