Organisation 2.0 : Le knowledge management nouvelle génération

Description

Ce qu'on appelait knowledge management est aujourd'hui en profonde mutation. Longtemps focalisé sur la collecte et le classement de données, l'apparition du web 2.0 et son modèle d'intelligence participative lui offre désormais de nouvelles perspectives : décloisonner le management et connecter les personnes. Véritable guide méthodologique, cet ouvrage propose des outils pour mettre en place des réseaux de savoirs et des communautés de pratique qui s'impliquent et s'approprient collectivement les objectifs de l'entreprise. Il fournit égaleraient des indicateurs pour évaluer la performance de ces communautés et des exemples issus de cas d'entreprises qui appliquent ces méthodes.

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