[share_ebook] Say It Right The First Time

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• Author: Loretta Malandro, Ph.D.

Nothing is ever created by a single person. The people who surround
us make all things possible. Inspiration to write this book came from
a small, select team who talk straight and hold me accountable for
excellence, especially when I become resigned. My father, Rudy, and
sister, Rosemary, both financial experts and CPAs, provided logic, reason,
and support for why I should write another book. My treasured
book coach and friend, Sharon Ellis, encouraged me when I doubted
I had enough to say and laughed good-naturedly when I discovered
I had too much to say. Judy Lacey, my one-of-a-kind assistant, did
the impossible by making sure everything ran smoothly in my life.
Sue Cahoon, a constant idea-generator, made sure I used technology
appropriately and taught me how to “cut and paste,” both literally
and metaphorically. Valerie Demetros worked closely with me to
make sure we used the right words to talk about using the right words.
Nicole Lacey worked hard to make the book “look good” on paper.
And Jon Harlow kept me at the top of my game with his encouragement
and optimism.
Through the years there have been extraordinary CEOs and corporate
leaders who have made a significant difference in my life and
have contributed to the messages in this book. A special thanks goesto Gian Fulgoni, Hal Logan, Frank Patalano, Nido Qubein, John
Talucci, John Van Brunt, and John Willson. From my roots in the
academic world, Dr. Larry Barker and Dr. Kevin Toomb, mentors
and dear friends, have encouraged and applauded the use of my creative
side.
In each of our lives there is a group of “silent partners,” people
who are not center stage but who quietly change our lives by their
presence. My life choices have been shaped by Chip Dashiell and
Susan Maxwell through their expertise, caring, and coaching. Finally,
there is my wise editor, Barry Neville, who started me down this path
to “write the book that needs to be written.” And that’s what I’ve
done, with the support of many special people. Thank you all.
Dr. Loretta Malandro

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