Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
Category: Business
Tag: Business & Investing
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Description
Publisher: AMACOM/American Management Association; 1st editionLanguage: English
ISBN: 0814471714
Paperback: 208 pages
Data: January 2003
Format: PDF
Description: "It's a must-read if you're serious about providing unforgettable customer service that will blow away your competition."
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