Skype Me!: From Single User to Small Enterprise and Beyond

Description

This book provides everything you need to start using and understand the many options of Skype. Whether you are a home user, small business or corporation, “Skype Me!” shows you all the options currently available for you to understand how to use Skype just like your regular telephone and more. It also covers how to be mobile with Skype and use it on a miriad of devices. See what the world of Skype has to offer - check it out! The cost of the book will pay for itself with the saving in telephone bills!
–Michael Gough, Author of Skype Me!: From Single User to Small Enterprise and Beyond

“I knew it was over when I downloaded Skype,” Michael Powell, chairman, Federal Communications Commission, explained. “When the inventors of KaZaA are distributing for free a little program that you can use to talk to anybody else, and the quality is fantastic, and it’s free–it’s over. The world will change now inevitably.”
–Fortune Magazine, February 16, 2004

Whether you’re a single user or you manage voice communications for a large enterprise, the inevitable change predicted above by Michael Powell of the FCC has now arrived. Skype Me! provides readers with a complete understanding of the technology behind Skype, walks through the steps for getting connected quickly, and then provides IT professionals with instructions on deploying and securing Skype in the workplace.

Get through the Basics Painlessly
Step-by-step instructions get you up and running on Windows, Mac, Pocket PC and Linux devices.

Create Skype Accounts and Begin Chatting
Sign up, become listed in the Skype directory, and begin searching for contacts.

Transition Existing Services to Skype
Plan a process that gradually replaces those services you currently pay for with Skype.

Expand Skype’s Capabilities with Add-ons
See how to add voice mail, SMS text messaging, Outlook integration, Web toolbars, and call forwarding.

Extend Skype via Its API
The API itself is divided into two main sections, the Skype Phone API and the Skype Access API.

Use Skype Away from Your Computer
No, you don’t need to be at your computer to use Skype. Learn how to connect with your Skype server.

Deploy Skype in the Workplace
Create a system design, accommodate SIP and H.323, and roll out security policies.

Create Business Solutions
Consider the pros and cons of Skype-based help desks, WiFi phones, and other applications.

Configure Firewalls and Network Settings
Make certain that ports, proxy servers, and NAT routers are Skype ready.

CONTENTS OF THIS BOOK INCLUDE:

An Overview of Skype

Installing Skype

Getting Started Using Skype

Basic Features of Skype

Common Uses for Skype

Advanced Features of Skype

Software Add-ons for Skype

Hardware Add-ons for Skype

Getting the Most out of Skype

Being Mobile with Skype

Setting Up Skype in the Workplace

Business Uses for Skype

Skype Firewall and Network Setup

The Skype API

Future Skype-Enabled Devices

About the Authors

Michael Gough is host and webmaster of SkypeTips.com, which was launched in January 2005 and receives more than 100,000 hits per month, and VideoCallTips.com, which receives more than 30,000 hits per month. Michael writes articles on Skype and related issues. He also explains Skype’s options and instructions to users so that they can practically apply Skype at home and in the workplace. Michael also evaluates products used with Skype and provides feedback to the vendors on features and improvements to help drive the direction of Skype-related products. Michael is also the host and webmaster for VideoCallTips.com, a Web site focused on helping people understand how to make video calls to family and friends, and maintains ratings of the many video call solutions available.

Joshua Brashars is a telecommunications specialist in San Diego, CA. Joshua spends most of his time tinkering with voice-over-IP applications and the rest of his time working with Secure Science Corporation, breaking things apart. Joshua would like to thank his family, friends, Johnny Long, Lance James, and all of his hacker friends for their undying support.

Larry Chaffin (CISSP, PMP, JNCIE, MBCP, CWNP, NNCSE, NNCDE, CCNP, CCDP, CCNP-WAN, CCDP-WAN) is the CEO/Chairman of Pluto Networks and the Vice President of Advanced Network Technologies for Plannet Group. He is an accomplished author; he cowrote Managing Cisco Network Security (ISBN: 1-931836-56-6) and has also been a coauthor/ghost writer for 11 other technology books for VoIP, WLAN, security, and optical technologies. Larry has more than 29 vendor certifications such as the ones already listed, plus Cisco VoIP, Optical, Security, VPN, IDS, Unity, and WLAN. He is also certified by Nortel in DMS Carrier Class Switches along with CS100’S, MCS5100, Call Pilot, and WLAN. Many other certifications come from vendors such as Avaya, HP, IBM, Microsoft, PeopleSoft, and VMware. Larry has been a Principal Architect around the world in 22 countries for many Fortune 100 companies designing VoIP, Security, WLAN, and optical networks. His next project is to write a book on Nortel VoIP and a new security architecture book he has designed for VoIP and WLAN networks.

Dan Douglass (MCSE+I, MCDBA, MCSD, MCT, Brainbench .Net Programmer Job Role) is the Special Projects Manager with a cutting-edge medical software company in Dallas, TX. His latest venture is as President/Owner of a new technology firm, Code Hatchery. He currently provides software development skills and internal training and integration solutions, as well as peer guidance for technical skills development. Dan’s specialties include enterprise application integration and design; HL7, XML, XSL, C++, C#, JavaScript, Visual Basic, and Visual Basic.Net; database design and administration; Back Office and .NET Server platforms; Network design, including LAN and WAN solutions; all Microsoft operating systems; and Mac OS X, FreeBSD, and Linux. When he has free time, Dan teaches programming, database design, and database administration at a prominent Dallas university. Dan is a former U.S. Navy Nuclear Submariner and lives in Plano, TX, with his very supportive and understanding wife, Tavish. Dan wishes to extend special thanks to his mother-in-law, Sue Moffett, for all her love and support through the years.

Michael Sweeney (CCNA, CCDA, CCNP, MCSE, SCP) is the owner of the Network Security consulting firm Packetattack.com. Packetattack.com’s specialties are network design and troubleshooting, wireless network design, security, and analysis. The Packetattack team uses industry-standard tools such as Airmagnet, AiroPeekNX, and NAI Sniffer. Packetattack.com also provides digital forensic analysis services. Michael has been a contributing author for Syngress for the books Cisco Security Specialist’s Guide to PIX Firewalls (ISBN: 1-931836-63-9), Cisco Security Specialist’s Guide to Secure Intrusion Detection Systems (ISBN: 1-932266-69-0), and Building DMZs for Enterprise Networks (ISBN: 1-931836-88-4). Through PacketPress, Michael has also published Securing Your Network Using Linux (ISBN: 1-411621-77-8).

Bill Campbell (Foreword) is the Technical Editor of the Skype Journal SkypeJournal.com. He authored the first Skype API Guidebook (being published in 10 languages) for the Skype Development Community. As CEO of Qzoxy Software Inc., he developed the first Presence Server for managing online user status. As the inaugural member of the Skype Developer Program, he continues to be one of a handful to test all new Skype products. About a third of his career was spent as a manager at the Hewlett-Packard Company. Fifteen years ago, Bill founded the PTCompany, theptcompany.com, which specialized in business process reengineering and project management tools. Bill and his team provide consulting services to help corporations define their Skype strategies or to develop products around the Skype API. Bill lives in Kelowna, British Columbia, Canada.

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