The Call Center Dictionary
Category: Nonfiction
Tag: Encyclopedias
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Description
Madeline Bodin, Keith Dawson “The Call Center Dictionary"
CMP | 2002-02 | ISBN: 1578200954 | 227 pages | PDF | 2,25 MB
CMP | 2002-02 | ISBN: 1578200954 | 227 pages | PDF | 2,25 MB
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
The Call Center Dictionary provides clear definitions of call center acronyms, terms, and technology. Stay up-to-date on this fast-paced industry!
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