The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A Soft Skills

Description

Publisher: Sybex
Language: english
ISBN: 0470126353
Paperback: 240 pages
Data: Apr 2007
Format: PDF
Description: Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you¡¯ll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you.

With this approach, you¡¯ll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.

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